BOOKING TERMS AND CONDITIONS FOR THE CROWN AND TRUMPET INN
Thank you for enquiring and booking with us.
We will endeavour to help you have an enjoyable stay with us. Below are the conditions that we have to make you aware of.
Looking forward to welcoming you to The Cotswolds.
CONTRACT
Between Cotswold Holidays and the Client.
The Contract will be entered into when Cotswold Holidays issues the confirmation letter or e-mail and will be subject to all the Booking Conditions.
The reservation of the room shall be in the name of the person who completes the booking, who shall be responsible for the actions of all persons included and should ensure that they are aware of and comply with the Booking Terms and Conditions.
PAYMENT An agreed deposit is payable when the booking is made. For bookings made less than one week before the commencement of the booking, or for one night reservations, the total fee is payable.
METHOD OF PAYMENT
Payments may be made by credit card or debit card.
No charge will be made for payments by UK debit cards.
A charge will be made for credit card bookings or for non-UK debit cards. This is currently 3%.
BANK HOLIDAYS
All Bank holidays and including The Easter Break, The Christmas Break & Christmas Lunch, The New Years Eve Break & New Years Eve Dinner, and The Cheltenham Race Festival the balance shall be payable three weeks before the commencement of the booking. For bookings made less than three weeks before the commencement of the booking the total fee is payable.
CANCELLATION
We strongly recommend Clients to take out Cancellation Insurance. You may be able to claim on your Cancellation Insurance. To be of help here is a link to a company we have used in the past, however you may prefer to use your own. http://www.world-first.co.uk/
Any cancellation made by the Client for whatever reason shall be in writing. On receipt of notice of cancellation, we will seek to re-let the room(s) for the period of booking.
If successful in re-letting the room(s) for the whole period it shall refund all the monies paid less an administrative charge of £5.00 (pounds sterling) per booking.
If we are unable to re-let the accommodation for part or all of the period of the booking at all then the full rental is forfeit.
ARRIVAL and DEPARTURE.
The day of arrival should be no later than 11.00 p.m; and that the rooms please be vacated by 10.30 a.m. on the day of departure so we may have them prepared for the new arrivals.
INCLUDED IN THE PRICE.
Prices are based on two people.
The price includes VAT and Breakfast (unless agreed that Breakfast is not required).
WARRANTIES
Cotswold Holidays does not warrant and is not responsible for the accuracy of any verbal information given or statements made by its servants or agents.
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